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PRIVACY POLICY

Last Updated: February 2026

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A Simple, Clear Explanation

At Commitment to Hope, your privacy matters. We only collect the information needed to provide care, communicate with you, and operate our practice responsibly. We use HIPAA‑compliant systems to protect your information, and we never sell your data.

The details below explain what we collect, how we use it, how we protect it, and your rights regarding your information.

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Full Privacy Policy

1. Information We Collect

Information You Provide

This may include:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Information submitted through forms

  • Appointment requests

  • Messages you send us

  • Any information you choose to share when communicating with our practice

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Information Collected Automatically

When you visit our website, we may collect:

  • Device type

  • Browser type

  • Pages viewed

  • General usage data

This helps us improve your website experience.
We do not use this information to personally identify you.

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Protected Health Information (PHI)

If you become a client, any health‑related information you provide is protected under HIPAA and handled according to federal privacy standards.

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2. How We Use Your Information

We use your information to:

  • Respond to inquiries

  • Schedule appointments

  • Send intake paperwork

  • Provide therapy services

  • Maintain secure client records

  • Improve our website and services

  • Communicate important updates

  • Comply with legal and ethical requirements

We do not sell or share your information for marketing purposes.

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3. How We Protect Your Information

We use HIPAA‑compliant systems and follow strict security practices, including:

  • Secure data storage

  • Encrypted communication tools

  • Limited access to client information

  • Staff training on privacy and confidentiality

While no system can guarantee 100% security, we take every reasonable step to protect your information.

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4. When We Share Information

We only share information when:

  • You authorize us to do so

  • It is required to provide care (for example, coordinating with another provider at your request)

  • It is required by law (such as a court order or safety concern)

  • It is necessary for secure operations (such as HIPAA‑compliant software vendors)

We do not share information with advertisers or unrelated third parties.

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5. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your information

  • Request corrections

  • Request limits on how your information is used

  • Request a copy of your records

  • Withdraw consent (when applicable)

To exercise any of these rights, contact us using the information below.

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6. Information From Minors

We do not knowingly collect information from minors without parental or guardian consent.
All minor‑related information is handled according to HIPAA and state laws.

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7. Updates to This Policy

We may update this Privacy Policy from time to time.
The “Last Updated” date at the top will always reflect the most recent version.

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8. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Commitment to Hope

Phone: 440‑799‑7559
Email: cth1@yourcommitmenttohope.com or cth@yourcommitmenttohope.com
Website: www.mycommitmenttohope.com

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